How long is shipping?

- Normally shipping is 1-5 business days , but due to the global pandemic effecting the postal service, I'm asking that you give us 7-10 business days to get your purchases to you

Can I exchange an item ?

-All sales are final, however, if product is flawed upon arrival we will exchange or refund you your money. You have 48 hours to contact us at uglyurban@gmail.com

How does product run?

-All product is unisex. We recommend ordering your normal size. 

Will items restock ?

-Most items DO NOT restock. We pride ourselves on only having a limited quantity of each item around the world. 

Lost Package?

Once the package has left our facility, USPS is responsible for it until it is delivered to your residence. Once you have movement from your tracking number please contact USPS with your concerns.